1.  Introduction
    1. About Us

      Ravs Realtors (“us,” “we,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (www.ravs.au) and engage with our services. By accessing or using our website, you consent to the practices described in this policy.

    2. Scope

      This policy covers the collection, handling, and protection of personal information as required by the Privacy and Data Protection Act 2014 (Victoria)./p>

  2. Information We Collect
    1. Types of Information

      We may collect personal information from you when you use our website or engage with our services. This information may include:

      • Contact Information: Name, email address, phone number, and postal address.
      • Property Preferences: Information related to your property search or real estate needs.
      • Technical Data: Information about your device, web browser, and IP address for analytical and security purposes.
      • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
  3. How We Use Your Information
    1. Purposes

      We may use the information collected for the following purposes:

      • To respond to inquiries and requests
      • To provide you with property listings and updates based on your preferences.
      • To improve our website and services.
      • To send you newsletters, updates, or marketing communications (you can opt out at any time).
      • To comply with legal and regulatory requirements.
  4. Disclosure of Your Information
    1. Third Parties

      We may share your information with third parties in the following circumstances:

      • Service Providers: We may engage third-party service providers to assist with website functionality, analytics, or marketing efforts. These providers are contractually obligated to protect your data.
      • Legal Requirements: We may disclose your information when required by law or in response to legal processes, such as court orders or subpoenas.
      • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.
  5. Data Security
    1. Protection

      We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no online platform can be entirely secure, and we cannot guarantee the security of your information.

  6. Your Rights
    1. Access, Correction, and Deletion

      You have the following rights regarding your personal information:

      • Access: You can request access to the personal information we hold about you.
      • Correction: You can request corrections to inaccuracies in your data.
      • Deletion: You can request the deletion of your data, subject to legal obligations.
    2. Opt-Out

      You can opt out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.

  7. Changes to this Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our data handling practices. We encourage you to review this policy regularly for updates.

  8. Contact Us

    If you have questions, concerns, or requests related to your data privacy or this Privacy Policy, please contact us at:
    M: +61428192899
    E: rav@ravs.au

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